The best UX research tools will help you improve your designs and get better insights into the needs of your users.

They’ll help you find out what your customers want, how they interact with products, and why they do what they do. That’s why we’re so excited about these five remote UX research tools.

1. is a research tool that helps you find, recruit, and manage participants. It’s especially good at recruiting participants because it has more features than any other tool on this list—including the ability to meet people in person or via video chat (in which case you can even talk about your product).

If you want to focus on finding the right people for your study but don’t want to spend too much time managing them as they arrive at your doorsteps one by one, Responder fits the bill perfectly!

If you’re looking for a way to analyze data from your survey responses or focus groups sessions, then Responder provides several options through its reporting dashboard:

  • Charting – You can draw graphs showing how responses change over time by clicking different options like bar charts or line graphs;
  • Anonymization – This feature anonymizes respondents’ answers so that no personal information is revealed;
  • Analysis – You’ll also have access to report creation tools like pie charts, which make it easier!

2. Optimal Workshop

Let’s take a look at some of the tools that can help you conduct remote UX research.

  • Optimal Workshop: This tool is a cloud-based solution, which means it’s accessible from anywhere in the world. You can create your own surveys and get access to other people’s responses via the internet—no need to wait for them to send you an invitation. There’s also an option for creating surveys using templates (such as those made by SurveyMonkey) so that all you have to do is fill out their form with your data and then send it off!
  • Respondent: Like Optimal Workshop, this platform lets users conduct remote research without having any physical presence near each other at all times; however, Respondent does require its users’ devices be connected via Wi-Fi networks instead of 3G or 4G connections like most other options listed here do . . . which makes sense since its main purpose isn’t necessarily meant solely toward conducting interviews but rather gathering feedback primarily through text messages instead!”

3. Ethnio

Ethnio is a tool for remote UX research, which means you can use it to recruit participants, conduct usability testing, survey your users, and gather feedback from them.

It also has an intuitive interface that makes it easy to use even if you’re not familiar with remote research methods.

  • Recruit participants: Ethnio allows users to create surveys or polls in their own language easily and then send them through email or social media channels like Facebook Messenger or WhatsApp (with the option of using SMS). You can also connect Ethnio directly with Google Forms so that questions automatically go into each form when completed successfully—no need for additional software!
  • Conduct usability testing: After creating an account on the site then, sign up for free trial access here –

4. Dscout

Dscout is a remote usability testing platform that lets you recruit and test users remotely. You can also record and share videos of your sessions, which can be invaluable for learning about how participants use the product and what they think about it.

Dscout also gives you access to custom user personas and user scenarios so that you can better understand the needs of your target audience before conducting any sessions with them in person or over video chat.

5. UserZoom

UserZoom is a remote UX research tool that allows you to conduct face-to-face interviews with your users in their natural environment. It’s an online qualitative user experience (UX) research tool that has been around since 2010 and has helped thousands of companies get the most out of their time on-site.

UserZoom uses a unique approach to recruiting participants for remote usability studies by allowing you to select the location where they will be conducting the study, whether it’s in person or over Skype or Google Hangouts.

You’re doing great work

Man in suit showing thumbs up

You’re doing great work! You’re on the right track, and that’s good for your tech company and all of us who use it. You can feel confident in yourself and your team as they’ve been working hard on their product.


We hope you’re feeling inspired to take your UX research to the next level. These tools are all easy-to-use and effective, but they each have their own pros and cons.

The best way to find the tool that works best for you is by experimenting with the different options available at your disposal. Once you have a concept in mind, try running it through each tool until one of them sparks an interest within you—then keep using it on future projects!